Shipping & returns

Orders ship from our studio within two business days of being placed. You'll receive a tracking link by email as soon as your parcel leaves us.

Shipping is free on every order, everywhere we deliver. We currently ship within the United States, and delivery is estimated at 3–5 business days.

If something isn't right, you can return it within 30 days of delivery for a refund. Items should come back unused, in their original packaging, and with any hardware or inserts included.

Start a return by replying to your order confirmation email with your order number and a quick note about what didn't work. We'll confirm the return address and let you know what to do next.

• Refunds are issued to the original payment method within five business days of the item arriving back with us.
• Return shipping is paid by the customer unless the fault is ours.

If a parcel arrives damaged or you receive something you didn't order, send us a photo within seven days of delivery. We'll replace the item or refund it in full, including shipping, and we'll cover return postage.

The quickest way to swap a product is to return the original for a refund and place a new order, so the item you want isn't held up waiting for the return to arrive.

Anything unclear about an order or a return? Reply to your order confirmation email and a person will answer, usually the same working day.